CadActive Support
How can we help?
Launching New CadActive Support Portal
We’re glad you made it to CadActive’s newest Support portal!
This system is live, so tickets created in this system will be routed to our team as usual.
Please note, our Knowledge Base is still in transition. In the meantime, you can still access documentation using our legacy Support Articles
Public
PTC Support
Public articles for Creo, FlexNet, Windchill, and other PTC products CadActive resells. No login required.
CadActive software
CadActive Support
Getting started, organization management, and product how-tos for CadActive software customers.
CadActive software
Release Notes
What changed in CadActive software, by product and version. For signed-in software customers.