In an internet window, navigate to https://cadactive-cadapi.s3-us-west-2.amazonaws.com/launcher/staging/cadactive-launcher.zip and download this ZIP folder. Extract the contents and overwrite the DLL and PDB file of the cadactive-launcher/bin folder with the extracted DLL and PDB.
Now, when you open Creo back up, you should be prompted for any updates (if you are on an older version) - say yes to update. The first time our application updates, it will not automatically restart the application. To do this, you will need to stop and restart our application.
Under Utilities, select Auxiliary Applications.
Stop and then Start the CadActive Launcher application.
You should see the CadActive ribbon show up now!