IT/Server Help

Details of the CadActive Installation
Details of the CadActive Installation The CadActive Application is (typically) a package that gets deployed to the end-users computer. For most user...
Tue, 28 May, 2019 at 3:43 PM
Network & Firewall Configuration
Network & Firewall Configuration In order to connect to CadActive and to keep the application up-to-date, there are a few URLs that need to be allo...
Tue, 28 May, 2019 at 3:51 PM
Enabling a Proxy Server
Enabling a Proxy Server Some customers pass their network communications through a proxy server. By default, CadActive points to our servers withou...
Tue, 28 May, 2019 at 3:53 PM
CadActive Application Folder Structure
Once a user downloads the CadActive application, by default, a folder structure is created in %LocalAppData%\CadActive. cadactive-launcher, cadactive-...
Fri, 27 Mar, 2020 at 12:06 PM
Database Objects
CadActive doesn't store any CAD models in the database, but there are different bits of metadata that are stored depending on which application your co...
Tue, 4 May, 2021 at 2:06 PM
Editing the CadActive Ribbon Tab
To edit the shown icons (or the order/grouping of the icons) in the CadActive tab in Creo, right-clicking on the ribbon, and select "Customize the Ribb...
Fri, 30 Apr, 2021 at 11:15 AM
Enable Debug Mode
To help debug our application, we can write information to the cadactive-debug.txt file based on the step-by-step process a user is using in their environme...
Tue, 7 Apr, 2020 at 3:03 PM
Configuring Language Settings
In different regions of the world, a computer's language settings can play a big part is mismatches in configuration settings - particularly with list ...
Tue, 4 Feb, 2020 at 10:16 AM