CadActiveSupport

concept

CadActive application directory structure

What lives under LocalAppData\CadActive: client folders, config files, cache, and logs.

By default CadActive uses this folder:

That expands to C:\\Users\\<username>\\AppData\\Local\\CadActive.

cadactive-launcher and cadactive-creo

  • cadactive-creo — the Creo plugin itself (bin, text, cadactive.dat). This is what you create when you unzip a client from Download the Creo client without the launcher. See Install the Creo client.

  • cadactive-launcher — optional. On first load in Creo, the launcher detects your Creo version, downloads the matching client into cadactive-creo, and can update that folder when CadActive releases a new build (the workstation needs network access to CadActive's download host).

If you installed without the launcher, you manage updates by downloading a new zip from Client Downloads and replacing the files in cadactive-creo.

To put these folders somewhere other than LocalAppData, see Install CadActive to a custom location.

config

%LocalAppData%\\CadActive\\config holds optional per-workstation files:

  • cadactive-server.json — point this workstation at a staging or on-premise CadActive server. See Enable a custom server. (Older installs may still have cadactive-server.txt; use the JSON file going forward.)

  • license.json and settings.json — offline license and settings for organizations that cannot reach CadActive over the internet. Email support@cadactive.com if you need an offline package.

  • cadactive-debug.txt — turns on debug logging. See Enable debug mode.

  • cadactive-proxy-info.txt — send CadActive traffic through your HTTP proxy. See Enable a proxy server.

cache

%LocalAppData%\\CadActive\\cache stores login preferences. If you select Remember E-mail at sign-in, CadActive writes user.json with the email. If you select Stay Logged-In, that file also stores a token so the next session signs in automatically.

Command-line runs can skip a saved login with -USERNAME= / -PASSWORD= or -API_KEY=. See Creo Parametric Command Line.

logs

%LocalAppData%\\CadActive\\logs is where CadActive writes log files. When debug mode is on, start here when you collect files for a support ticket.

See also